Bolt Labs is an authorized Global Knowledge channel partner supporting the billing and payment side of this transaction. In some cases, invoices or payment-related communications may therefore come from Bolt Labs, while your training remains connected to Global Knowledge.
Yes. Your training is still delivered through Global Knowledge. Bolt Labs supports certain billing and administrative steps, but the training itself continues through the Global Knowledge experience.
Enrollment is confirmed once your booking details have been completed and the required payment or purchasing step has been finalized. You will then receive your course confirmation through the usual Global Knowledge process.
For invoice, payment, or administrative questions, please contact the Bolt Labs billing team using the contact details included in your payment communication. For course-related questions, your usual Global Knowledge contact can continue to assist you.
Bolt Labs is part of the authorized Global Knowledge channel partner model supporting this transaction. Its role is to help manage billing and payment administration, while Global Knowledge continues to provide the training. This helps keep the process streamlined and consistent for customers.
